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Privacy Policies

Privacy Policy


What does Monticello Bank do with your personal information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law, also requires us to tell you how we collect, share and protect your personal information. Please read this notice, provided by Monticello Banking Company, carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • social security number and income
  • account balances and payment history
  • credit history and credit scores
All financial companies need to share consumers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Monticello Banking Company chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does MBC  Share? Can you limit this sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YES NO
For our marketing purposes
to offer our products and services to you
YES NO
For joint marketing with other financial companies YES NO
For our affiliates’ everyday business purposes
information about your transactions and experiences
YES NO
For our affiliates’ everyday business purposes
information about your creditworthiness
NO N/A
For our affiliates to market to you NO N/A
For our non affiliates to market to you NO N/A

How does Monticello Banking Company protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Monticello Banking Company collect my personal information?

We collect your personal information, for example, when you:
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your personal information from others such as credit bureaus, affiliates or other companies.

Why can't I  limit sharing?

Federal law gives you the right to limit only:
  • sharing for affiliates’ everyday business purposes-information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing

Definitions

Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include:
  • Monticello Bankshares, Inc.
  • MBC Consulting, Inc.
  • Title Center of Greater KY, LLC
Non-affiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies. Non-affiliates we may share with can include mortgage companies, insurance companies, investment companies, direct marketing companies, and nonprofit organizations.

Joint Marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

If you have any questions, please call us at 800.909.3420 or contact your local office

Mobile Banking Privacy Policy


What does Monticello Bank do with your personal information from the Mobile Banking Application?


At Monticello Bank, we understand how important it is to safeguard our customers' personal information. We are committed to protecting your personal information at all times. This Mobile Banking Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the bank's mobile application.

Why?

The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.

It is important to understand that:
  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
If you later change your mind, those permissions can be updated in your device's settings.

What?

Some examples of permissions your app may request are:
  • Location: This information may be used when checking for nearby branch and ATM locations.
  • Photos, Media, or Other Files: This information may be used to add an image to a transaction, to attach a document to a chat, and add a photo to your profile.
  • Camera: This feature may be used when taking a picture to add an image to a transaction or to capture images of a check that is being deposited, or to add a photo to your profile.
  • Contacts: This information may be used when sending money to others.
  • Messages: This feature may be used to send and/or receive text messages (SMS), emails, and other types of messages such as instant secure messages.
  • Financial Data: This information, such as data related to your payment method (bill payment activity and payment history information), may be used when you make a bill payment.

How?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

The application information is retained in accordance with state and federal retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.

Questions?

Please contact Monticello Bank at 606.348.8411 regarding questions about the information included in the Mobile Application Privacy Policy or questions about the application.

Additional Jack Henry & Associates* Policies

  • Jack Henry & Associates' Privacy Policy
  • Jack Henry & Associates' Digital Banking Terms of Use (End User License Agreement): can be viewed within the online or mobile banking application Account Settings.
*Jack Henry & Associates is the primary provider for Monticello Bank's online and mobile banking services.